© 2018 Ocean Forest Ecolodge

Overview of Terms & Conditions

at Ocean Forest EcoLodge

on the Osa Peninsula of Costa Rica

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PAYMENT & CANCELLATION POLICIES & TRAVEL DOCUMENT

PAYMENT POLICY

After a confirmation email to reserve your space has been emailed to you, a courtesy hold requires payment within 5 working days to secure the reservation.

CANCELLATION POLICY for the Traveler 

Because Ocean Forest Ecolodge is a seasonal, modest livelihood, family owned and operated, a sustainable wilderness tourism venue supporting, at grass roots, 4 out of 7 world at-risk sea turtle species and rainforest conservation and cultural heritage projects in the Ecuadorian Rainforest and Andes, there are no refunds upon cancellation.

In addition, Ocean Forest provides employment for our dedicated and amazing beach staff of cooks, housekeepers, gardeners, porters, and guides who awaited your arrival to provide an extraordinary wilderness beach experience.

Naturally, no one books with the intention of cancelling or postponing their retreat, yet unexpected things do happen, so please purchase travel cancellation insurance to be reimbursed once you have made your reservation. Depending on the policy and conditions, travel cancellation insurance agencies will pay for some or all cancellation fees.

Two Travel Insurance Companies suggestions: Travel Guard &  World Nomads Travel Insurance.

Please make sure your insurance policy covers you and the family (if applicable) for all relevant sport activities you will be engaging upon during your visit to Ocean Forest.

CREDIT

Unless there is a pandemic health issue, a non-refundable payment has credit for 12 months (1 year) when cancelling at least 30 days prior to your reservation date.

When cancelling due to a pandemic health situation, payments have credit for 24 months (2 years).

CANCELLATION from Ocean Forest

Ocean Forest reserves the right to change the itinerary if by chance there may arise any unforeseen circumstances, such as raw weather or sea conditions or other physical or material logistics that may surprisingly arise.

This also includes last minute cancellations by guest teachers. Please trust that whatever changes are made will not affect the quality of your experience.

TRAVEL DOCUMENT

Please submit at least 90 days prior to your arrival at Ocean Forest, our on-line Reservation & Hold Harmless Agreement.

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